Playful Ways to Annoy Your Customers!
Hello, aspiring shopkeepers (that’s a more entertaining word than ‘business owners,’ so I’m going with it). As the occasional shop…
DetailsJargon Time!
Hello everyone! I’m in a pretty good mood today. I’m in Durango, Colorado, about to present at the college here,…
DetailsThoughts on Diversity
Hello again, and welcome to another Martin Luther King Day. Today we honor one of America’s most impressive orators, a…
DetailsHow to Keep New Potential Members out of Your Association!
Hello everyone! I’m getting ready to head yet again to another conference, filled with association members who will most likely…
DetailsMy Last New Year’s Post Ever!!!
Hello, and Happy New Year! By now you should have already seen my super awesome New Year’s video (if not,…
DetailsHappy New Year!
I hope you all had a happy and and prosperous 2011. Here I offer up some business resolutions for this…
DetailsMerry Christmas!
Some holiday greetings!
What Would I Do For 1 Million Dollars?
Probably not this, but it’s an interesting idea. I’m sure the money will be waiting for him when he gets…
DetailsThe Tyrant’s New Year’s Resolutions!
Hello, eager readers, and happy merry holidaytime. In honor of the upcoming new year, many of us will make resolutions…
DetailsAre Your Employees Unhappy Enough? Because They Could Always Be Unhappier.
Woo-hoo! First off, all articles should start that way. “Woo-hoo!” is a much better greeting than “Hello.” But in this…
DetailsA Christmas Present for all the Managers Out There
Hey all! Today’s article is going to be short, but it’s also going to be amazing. Why? Because I’ve found…
DetailsProfile in Tyranny: The Guy Who Wouldn’t Hold the Door
It’s about time for another one of these, wouldn’t you say? Given that I haven’t posted a Profile in Tyranny…
DetailsFun Ways to Make Your Vendors HATE You!
Good morning, everyone! I know you’re not all reading this in the morning, but I’m writing it in the morning,…
DetailsWhy Change? Everything is Exactly the Same!
Geoffrey Havens-smith here, and top of the morning to you. It has come to my attention that many of you…
DetailsHow to Become an Insufferable Salesman!
I know, I know – you’re wondering about the word ‘become’ in the title. You’re thinking, “People don’t become insufferable…
DetailsWelcome to the New JeffHavens.com
We hope you are liking the new look of the site. We put it together to provide a wider variety…
DetailsCanadians Beware!
I discuss some possible solutions to the United States job issue…
Katy Perry and Elmo
Katy Perry’s appearance was recently cut from Sesame Street – I’m sure Elmo had something to do with it.
The Frog and the Scorpion
I feel like shaking things up a bit, so today I’m starting off with a fable. You might have heard…
DetailsShoplift with a Cop!
There are some fundamental flaws in the game plan for these thieves.