Become a member to and get instant access to all of Jeff’s business growth videos – high energy and infectious laughter included – along with his poignant books and bonus content.

Video Training

We offer a considerable and continually growing collection of personal and professional development video series. Each series contains 4-12 videos, each shorter than it takes you to make a cup of coffee. Each series comes with additional, impactful support materials to maximize both your learning and laughs.

Business Skills, Human Resources and Professional Development

Better Business Behavior

Better Business Communication

Collaborative Space Etiquette

Conducting Exceptional Interviews

Conflict De-Escalation Techniques

Conflict De-Escalation Techniques for Face Covering Policies

Conflict Resolution

Contact Center Excellence - Speaking the Language

Contact Center Excellence - Beyond the Metrics

Creating an Incredible Company Culture

Identifying Customer Types

Customer Service: Remarkable Customer Service

Customer Service

Difficult Conversations

Dressing For Success

Emerging Leaders

Employee Engagement Essentials

Ethics - Corporate

Ethics for Everyone

Financial Services Business Skills

Identifying and Preventing Sexual Harassment

Interviewing Skills: Career Advancement Techniques

Leveraging the Power of Generations

Mastering Change Management

Professional Excellence

Superior Leadership


Equipment Safety Essentials

Creating a Safe Industrial Workplace

Building a Lasting Culture of Safety

Effective Use of PPE

Workplace Safety for Office Professionals

Plus individual bonus videos!

What are you waiting for?



  • Bathroom and Breakroom Etiquette

  • Controlling the Spread of Germs

  • Handwashing and Cleaning Protocols

  • Handshake Alternatives

  • How to Put on and Take Off PPE

  • What to Do If You Test Positive for COVID-19

  • Returning to Work Protocols and Guidelines

You also get:

Access to all of Jeff’s books in e-book format

Access to articles and Jeff’s original comics for use in your publications

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Video Samples

Remarkable Customer Service : Trailer

Episode 1 from “Professional Excellence”

Episode 1 from “Generations”

Identifying Customer Types : Trailer

Individual Plan

  • Access to all of my video training series and workbooks
  • E-Book versions of all of my books
  • Articles and comics for use in your own publications


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Corporate Plan

Need access for all of your employees? Or do you want access to our videos for your corporate LMS? Let us create the perfect solution for you.

Inquire About Corporate Plans