How To Make Embarrassing Mistakes!
So apparently a Fox affiliate in Dallas-Fort Worth ran a story where they accidentally named Zooey Deschanel as a possible…
DetailsHow To Lose a Fortune with Bitcoins and Other Crazy Ideas
By now there’s a good chance that you’ve heard of Bitcoins. If you haven’t, Bitcoins are fake money that some…
DetailsQuick and Easy Ways to Ensure That Nobody Cares About Your Opinion
By now I’m sure you’re familiar with the Princeton mom, the woman who wrote a letter addressed to Princeton’s female…
DetailsThree Quick Ways to Add Stress and Unpleasantness to Your Life!
Did you know that April is Stress Awareness Month? I didn’t. Personally I think it’s hilarious that they would even…
DetailsHappy-Sounding Words to Make You Happy
Well, I’ve been saying it for years, and now it’s finally official – moist is the most disgusting word in…
DetailsHow NOT To Find A Job After College!
The graduation season is approaching. Right now, millions of college seniors are preparing themselves for the biggest life transition since…
DetailsThe Best (Worst?) Customer Service Tips and Tricks from Jeff Havens
In honor of my favorite conference of the year*, the Contact Center Conference, I’ve put together my favorite blog posts…
DetailsHow To Stifle Your Own Creativty and Be Useless In General!
No idea what to write today. My brain is like a blank canvas – not the kind that you paint…
DetailsTerrible Tips for Professional Meeting Planners!
Hello! This morning I am going to be speaking to about 600 people at the Restaurant Facility Management Association, and…
DetailsWorkplace Ethics Advice From the Most Ethical Person Alive
As of today, I now have a framed certificate on my wall proclaiming me the Most Ethical Person Alive. I…
DetailsMy Hilariously Bad Trip Through Customs!
Canada. Oh, how I want to love you! I was in Toronto last week at Humber College, uncrapifying the crap…
DetailsHow NOT to Make a Decision!
Decisions. Our life is full of them, and that’s why our lives are often very annoying. I don’t remember ever…
DetailsHow To Make Someone’s Day In Five Minutes or Less!
So one of the nicest things ever happened to me last week, and I’ve been saving it for this week…
DetailsInterview Tip- How Not To Answer A Common Interview Question!
It’s video Thursday! Here’s part two in our series about interviews. Watch right now to find out how NOT to…
DetailsHow To Stay Awake!
Hello, everyone!!!!!!! You’ll notice an absurd number of exclamation points to start off this week’s blog. That’s because I’m trying…
DetailsInterview Techniques!
Today’s video is how to totally bomb an interview. Watch now, thank me later! Be sure to share this with…
DetailsManagerial Techniques That Will Help You Receive A Wildly Enthusiastic Round of Applause On Your Retirement Day
Hello again! Last week we talked about various ways to be a terrible salesperson, and I hope you took that…
DetailsRemember, They’re Rejecting You!
Simple Steps to Help You Become a Terrible Salesperson If you’re like most people, you’re reading this newsletter in the…
DetailsGo Ahead and Steal My Car, Just Don’t Touch My Laptop or My iPhone!
I’m glad it’s this week, but that means it’s not last week. Last week someone broke into my girlfriend’s office…
DetailsVideo Twofer! Take Your Vacation Days and Be Rude to Customer Service People!
My laziness is your reward! I didn’t post a video on the blog last week so now I’m sharing two…
DetailsThings Need To Get Done! …Or Do They?
Welcome back! By now you should be settled back into your normal working routine. The holidays are over, it’s a…
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