Making the Least Out of Your Meetings!

Hello everyone!  I’ve just come back from a meeting that literally made me want to rip my own ears off.  If there had been a window in the subterranean dungeon we were sitting in, I would have flung myself through it and fallen peacefully into a row of thorny bushes (side note: why does anybody…

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Playful Ways to Annoy Your Customers!

Hello, aspiring shopkeepers (that’s a more entertaining word than ‘business owners,’ so I’m going with it).  As the occasional shop patron, I have noticed a handful of amusing tricks that some vendors are using to frustrate their customers.  In some cases, these tactics are so successful that you can actually prevent people from buying things…

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Jargon Time!

Hello everyone!  I’m in a pretty good mood today.  I’m in Durango, Colorado, about to present at the college here, but I got in early enough to go skiing for half a day.  It’s gorgeous, and my life seems to be heading in a happy direction.  Which of course bodes ill for this post, since…

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Thoughts on Diversity

Hello again, and welcome to another Martin Luther King Day.  Today we honor one of America’s most impressive orators, a man who helped usher in the most sweeping social change in the United States since the Civil War.  The civil rights’ movement of the 1960s would probably not have accomplished as many things or commanded…

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How to Keep New Potential Members out of Your Association!

Hello everyone!  I’m getting ready to head yet again to another conference, filled with association members who will most likely try and persuade me to join their group.  Maybe I will.  Perhaps I’ll stage an impressive coup and install myself as Association Dictator For Life, then wage a vicious purge against all of the members…

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My Last New Year’s Post Ever!!!

Hello, and Happy New Year!  By now you should have already seen my super awesome New Year’s video (if not, click http://www.jeffhavens.com/?p=464), and so you should already have a few good ideas about how to gear up for the year to make 2012 one of your most successful ever. However, you should also be aware…

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Happy New Year!

I hope you all had a happy and and prosperous 2011. Here I offer up some business resolutions for this year!

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The Tyrant’s New Year’s Resolutions!

Hello, eager readers, and happy merry holidaytime.  In honor of the upcoming new year, many of us will make resolutions to lose weight and go to the gym and spend more time with our families and all kinds of other crap that we won’t actually bother with.  So I’ve come up with a collection of…

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Are Your Employees Unhappy Enough? Because They Could Always Be Unhappier.

Woo-hoo! First off, all articles should start that way.  “Woo-hoo!” is a much better greeting than “Hello.”  But in this case, my enthusiasm is well-earned.  Because I just read an article that gave me a few awesome ideas.  It turns out that a 2009 employee survey conducted by the Society for Human Resource Managers found…

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A Christmas Present for all the Managers Out There

Hey all!  Today’s article is going to be short, but it’s also going to be amazing.  Why?  Because I’ve found a piece of empirical information that should warm the hearts of all the managers out there in Managerland.  Are you ready?  Here we go. One study of healthcare workers found that when employees were working…

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Profile in Tyranny: The Guy Who Wouldn’t Hold the Door

It’s about time for another one of these, wouldn’t you say?  Given that I haven’t posted a Profile in Tyranny for a while, you might think that I’ve managed to go a few weeks without running into somebody I’d like to hit over the head.  And you’re correct.  It’s been a good November. Until today.…

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Fun Ways to Make Your Vendors HATE You!

Good morning, everyone!  I know you’re not all reading this in the morning, but I’m writing it in the morning, and so I’m saying…wait a second.  Hold on, no I’m not writing it in the morning.  I planned to write it this morning, but it’s actually 1:30pm.  How did that happen?  Where did the morning…

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Why Change? Everything is Exactly the Same!

Geoffrey Havens-smith here, and top of the morning to you.  It has come to my attention that many of you have been deluded into the belief that the times are changing.  I’ve heard murmurs – whisperings about town, at the saloon and such – that things today are a mite different than they used to…

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How to Become an Insufferable Salesman!

I know, I know – you’re wondering about the word ‘become’ in the title.  You’re thinking, “People don’t become insufferable salespeople.  Salespeople are inherently insufferable.”  But that isn’t true.  Truly awful salespeople are made, not born.  And I’m about to teach you how to make yourself into the kind of salesperson that will make customers…

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Welcome to the New JeffHavens.com

We hope you are liking the new look of the site. We put it together to provide a wider variety of video and showcase Jeff’s new presentations and new book, Unleash Your Inner Tyrant! Please feel free to send your comments on the site and let us know if there is anything you’d like us…

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Canadians Beware!

I discuss some possible solutions to the United States job issue…

Katy Perry and Elmo

Katy Perry’s appearance was recently cut from Sesame Street – I’m sure Elmo had something to do with it.

The Frog and the Scorpion

I feel like shaking things up a bit, so today I’m starting off with a fable. You might have heard it before. Once upon a time there was a scorpion that wanted to cross a river. He began to research the rudiments of shipbuilding and was about to solicit bids from a small number of…

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