How to personally connect with your customers

How to Personally Connect With Your Customers

‘Tis the season to squeeze as much money out of your customers as humanly possible! I know that’s not the standard phrase – it’s ‘tis the season to eat jelly,’ in case you were wondering – but the desire to trick people into paying us is always hiding just under the surface. You can hear…

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The psychology of handling massive changes

The Psychology Of Successfully Handling Massive Changes

Maybe you’re staring at next year’s numbers and wondering if your business is going to keep growing. Maybe your company is going through a merger. Maybe you’re getting a divorce. And maybe you just won the lottery and are trying to figure out how to keep everyone you’ve ever known from hitting you up for…

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Jeff Havens Keynote Speaker

2018 Year in Review

We just wanted to share a few quick clips of what we worked on this year and we hope you had a great 2018, both personally and professionally.

How To Handle Gen Z In The Workplace

How To Handle Gen Z In The Workplace

First off, let me say that I’m sorry for using the term ‘Gen Z’ in this title. Personally, I don’t think Generation Z exists. Somewhere along the line we decided that we were inventing a new type of people every 15 years or so, and I just don’t agree. However, that’s the language we use,…

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Everyday Leadership in Turbulent Times

Everyday Leadership in Turbulent Times

We’ve gotten very fond of saying that business conditions are more challenging now than they’ve ever been. The Internet, you know, and globalization, and technology, and political unrest, and on and on and on until it seems like everything is always on the verge of total collapse. Built into all of this is the implication…

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Funny and Unique Client Testimonials

Jeff Havens is a keynote speaker offering serious solutions while being seriously funny. Occassionally comments come in that don’t get highlighted, but these were too funny not to share!

Three Flashy Careers That Aren’t as Great As They Seem

Three Flashy Careers That Aren’t as Great As They Seem

There’s a good chance that you aren’t in love with your job. Most of us aren’t. In the United States, approximately 70% of us are disengaged at work, and that number is actually pretty good compared to other countries. According to a recent Gallup poll, 94% of Chinese and Japanese workers dislike what they do.…

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Why Your Kids Should Pick Your Pumpkins

Why Your Kids Should Pick Your Pumpkins

Last weekend my wife and I took our 20-month-old son to a pumpkin farm. We did this because the weather was perfect and because we live in the Midwest. Finding a pumpkin farm or apple orchard in the fall is about as Midwestern as eating an elephant ear at the county fair. This particular farm…

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How to Negotiate a Better Career

How to Negotiate a Better Career

Recently a friend of mine – and by that I mean ‘way too many people I know, but this article will flow better if I pretend I’m talking about a single person’ – told me that he’s miserable in his job. He’s working far too many hours with no relief in sight, sees no opportunity…

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Gift Ideas For the Girl Who Has Everything

Gift Ideas For the Girl Who Has Everything

Time for some levity! If you’re looking for a serious, career-building article, we’ve got one of those for you. But if you’d like a little goofiness, then you’ve come to the right place! So my wife’s birthday was a couple weeks ago. She turned 33, which you’re probably thinking is pronounced ‘thirty-three’ but in our…

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How to Move on When You Simply Can’t Agree

How to Move on When You Simply Can’t Agree

Recently my wife and I got into an argument about something. It’s the same something we have occasionally argued about for just about as long as we have been together, and it ended the same way it always does – both of us frustrated, no progress made. It’s as though we periodically say, “Things are…

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How to Make Better Faster Decisions

How to Make Better, Faster Decisions

My brother takes forever to make a decision. Not always, of course; it’s not like he stays naked until 3pm because he can’t decide what to wear. But he did once take two years to buy a couch. That’s not an exaggeration. From the time he decided he needed a new couch to the time…

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Are women better negotiators than men?

Are women better negotiators?

Recently a friend of mine treated himself and his wife to a new mattress, which is the most boring way to begin an article that I can think of. Dinner? No. A romantic vacation? No. How about shopping for a way to more comfortably be unconscious? Woo-hoo! Oh, and by the way, I’m not saying…

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Ignorance Isn't Just Bliss - It's Also a Strategy

Ignorance Isn’t Just Bliss – It’s Also a Strategy

This morning I made the mistake that almost all of us make in our first hour of consciousness – I checked my Facebook account and scanned the headlines. Consequently I learned the following: a friend of mine is leaving today for a two-month vacation to Singapore; the United States has a list of 59 terror…

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Jeff Havens Conflict Resolution Techniques

How to Productively Argue With Somebody

My wife and I got into an argument this weekend about how we should be spending time with our son. Sounds like fun, right? That sentence might have conjured up images of wild shouting, doors slamming, and the hours of frosty silence that often follow heated arguments. And with good reason, since all of that…

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Jeff Havens Conflict Resolution

How to Deal With Yellers, Screamers, and Other Unproductive Arguers

For the past eight years, I have delivered a leadership presentation called Unleash Your Inner Tyrant! at conferences across 48 states, 7 Canadian provinces, and six Latin American countries. In that presentation, I pretend to encourage my audience to engage in all kinds of terrible leadership practices – outsourcing blame, avoiding contact with employees, making…

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How the Internet Made Marketing More Important Than Ever

How the Internet Made Marketing More Important Than Ever

In the last 24 hours, I’ve received something like 462 emails. Mercifully, Gmail dumps most of those into a ‘promotions’ folder, which may as well be a trash folder for all the attention I pay to it. It’s filled with coupons for things I don’t want, solicitations from companies that have apparently purchased my contact…

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How to Change Business Strategy

How to Choose A New Business Strategy

Hey everybody! I don’t mean to toot my own horn or anything, but you are looking at the newest board member for the Affordable Housing Authority in my county. And yes I’m aware that you’re not actually looking at me right now, and yes it’s true that didn’t exactly have to beat out 55 other…

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Why You Should Fight for Fewer Choices

Why You Should Fight For Fewer Choices

We are bombarded with choices. Right now I’m sitting at a hotel bar in Scottsdale, Arizona, and I’ve got somewhere between 60 and 70 beers I can choose from. That’s just the taps, by the way – I’m not even bothering to look at what they have in bottles. Most of my choices are some…

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How to Rid Yourself of Unnecessary Decisions

How to Rid Yourself of Unnecessary Decisions

My wife can’t handle the grocery store. She’s an incredibly intelligent and accomplished person – got her Ph.D in organic chemistry, so you know that I married up – but she goes to pieces whenever I make the mistake of letting her come grocery shopping with me. She looks at everything, goes down every aisle…

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How to Compete Against the Internet

How to Compete Against the Internet

I’ve done some preliminary market research, and I’ve learned that the Internet is really popular these days. Have you tried it? Of course you have, unless you live in a re-purposed beaver dam and make all your own clothing out of walrus pelts and alpaca hair. In fact, you couldn’t even be reading this without…

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