The Compliment Sandwich

Here is a sure fire leadership technique to make certain that nobody listens to your constructive criticism – the compliment sandwich!! Want more helpful and hilarious videos? Subscribe to my YouTube Channel! 

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The Five Q’s of Killer Customer Service

October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well.  Why Qs?  Because it’s a fun letter to write, and it gets so little attention on my keyboard.  There it sits, lonely and desperate for love, way up there in the upper left where my pinky…

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5 Signs You Were Meant to Be a Meeting Planner

I make my living as a keynote speaker.  I’m also just planned a wedding (Ok, let’s be real, I lovingly approved all of my wife’s fabulous choices), so I can say with some authority that I am way happier standing on the stage than I am trying to organize a major event.  Did you know…

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6 Hard Jobs That Are Easier Than Being an Administrative Professional

There are all kinds of jobs in the world.  Some are fairly easy (pet psychologist comes to mind, as does standing on a street corner holding a giant “We Buy Gold” or “Our Pizza Is Crazy Cheap!” sign), and some are more difficult (like the White House press secretary, whose whole job is to say…

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The 6 Levels of Fun at Work

It’s my job to make “professional development education” an entertaining thing to think about.  Most people thought it was impossible, but then they also told me it would be impossible to squeeze my 13-year-old self into my locker in 7th grade.  I proved them wrong there (which also proved that I was an idiot and…

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3 Tips for Meeting Professionals To Make Your Next Corporate Event Memorable

I’ve been to hundreds of corporate events and forgotten about most of them. So what makes a corporate event memorable? Watch this video for tips on how to make your event so memorable, your attendees will tell their grandchildren about it while they’re cruising in their hovercrafts of the future. Want more helpful and hilarious…

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5 Things To Do Before An Interview That Will Get You Hired

A recent study by The Society for Personality and Social Psychology suggests that people who listen to bass-heavy music immediately before going in for a job interview (such as 50 Cent, who is explicitly cited in the study) are more likely to feel confident and powerful during the interview.  Until now I’d always suspected that…

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10 Great Ways to Pay It Forward

Hello blog readers! Jeff Havens here! Amanda has a fun story to tell so I’m handing the blog over to her so she can share 10 easy ways to pay it forward, enjoy!  A few weeks ago I was having a crappy morning.  My 11-year-old dog has become unexpectedly ill in the kind of way…

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The 5 Dumbest Reasons Your Kids Call You At Work

I know you love your kids.  Most of you probably even like their company, too.  Some of the things they say are hilarious!  And I’ll bet there are a couple pictures of them on your desk right now (and on your phone and screensaver and everywhere else).  Kids are great, aren’t they? Mostly.  But sometimes…

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August Caption Contest Winner!

Congrats to Jon  for winning the August caption contest! We had some great entries but Jon’s was just a tiny bit greater! He won a copy of Jeff Havens’s book How To Get Fired. Check back soon for another chance to win.  Want to make sure you don’t miss a caption contest? Sign up to…

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4 Clear Signs You Should Be a Corporate Trainer

I make my living as a keynote speaker and corporate trainer, but I started my career as a high school teacher.  (Well, technically I started my career bagging groceries at Kroger for $4.25 an hour, but I’m sure you’ll forgive me for leaving that off of my resume.)  The transition was a natural one for…

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Technology is Awesome But It’s Not Everything

Technology is awesome but it’s not everything.  Remember when we wanted to learn things we had to go to a library? And look at those trees with words in them? What were those things called? I don’t remember. With such easy access to information, you’d think that learning is much easier and faster than in…

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3 Clever Responses from Brands That Saved the Day

Jeff Havens here! I’m handing the blog over to Amanda, the Marketing Director at the Jeff Havens Company so please enjoy her Floridian musings.  This week my friend came to visit, and we spent the weekend doing my favorite activity of life – bargain shopping.  It was the perfect opportunity, since I had just moved…

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Corporate Entertainment At Its One-Wheeled Finest! Meet Jeff Civillico

Jeff Civillico performs live daily at The Quad in Las Vegas from Jeff Civillico on Vimeo. I’m not the only entertaining person you can hire for corporate entertainment. Check out this video from my friend Jeff Civillico. You should definitely hire him for your event, just don’t volunteer to help him get on his unicycle……

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How To Make Your Employees WANT To Come to Work!

By Frank Felsburg Jeff Havens here! If you’re tired of hearing my rants, today’s your lucky day because I’m giving the blog over to Frank Felsburg, the Sales Director at the Jeff Havens Company. Enjoy!  Have you ever been in a job where the dreaded alarm clock blaring is the best part of your day?  Because…

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