Raising prices. It’s a hard thing to say to someone, isn’t it? Although I’ll admit it’s a much nicer thing to say than, “I’ve decided I’d like to make more money while doing the same amount of work.” Still, it’s very difficult to know when you can ‘get away’ with raising your prices. Most of…
OK, so you’ve decided to steal a little more money from your customers. They’ve been taking advantage of your natural kindness and timidity for far too long, and it’s time for them to pay!!! Great. I’m proud of you. You’re finally becoming the kind of ruthless, heartless capitalist I always knew you could be. That’s…
A couple weeks ago I was on a plane – shocking, I know – and got into a conversation with a woman returning from a public health conference. The main concern of the attendees was how to combat the proliferation of high-sugar, high-calorie, low-nutrition foods in our schools, primarily (shout-out to my fellow Midwesterners coming)…
First off, I promise this will have some business relevance. I generally don’t write a lot of articles that deal with parenthood, mostly because there are a trillion blogs that do exclusively that and I have no intention of turning into one of them. However, I’ve realized something recently that I think might help all…
So I stumbled across this study about six weeks ago, and ever since I’ve been mentioning it in my keynote presentations. I included then link so that you’d know I wasn’t making this up, but I also don’t expect you to go and read the BBC article I’ve linked to, so here’s the summary: A…
Forgive me for using a title that sounds like a get-rich-quick pitch. “And if you act now I’ll throw in TWO copies of my book for the same price as THREE!” Which would be a terrible deal for you, by the way, but that’s not the point. You’ve probably read a thousand business articles by…
This video is a quick intro to each of my four most requested keynotes.
My grandmother died last month. It was not an unexpected thing – she was 95 years old, and her health had been failing very gradually for the past few years. By itself, the knowledge that a loved one has lived a long life and that “it’s their time” doesn’t do much to help us deal…
I am generally of the opinion that the only good reason for running anywhere is to escape danger. I sincerely hope to die without ever having run a marathon. However, since my working day consists of sitting at my desk and/or in plane seats for hours at a time, I do occasionally go to the…
We recently released our 9-part video series, Employee Engagement Essentials, to our members at JeffHavens.com. Of course we messed up a few times (or several… or a lot) and we thought you’d like to see it. Hope you get a laugh and make sure you check out our membership options or contact us to see…