Terrible Leaders Do These 4 Things Really, Really Well
Leadership is an art. And, as with any art form, some people are better at it than others. In painting,…
Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, contact Donna Buttice at Platinum Speakers Agency at 630.330.7533.
The Customer Is Always Annoying
Wow! Today is an awesome day to have no idea what I was going to write until 10 minutes ago.…
Life Lessons from Pinterest
Hello, and welcome to summer! More than that, welcome to a short workweek! There’s a good chance that you think…
What Customer Service Workers Wish You Knew
I worked for seven years as a waiter, through high school and college. I did this because it was the…
7 Reasons Your Employees Don’t Respect You!
First off, I’m sorry nobody respects you. It’s bad enough to need employees in the first place, since all they…
BLOOPER REEL! Difficult Conversations
We tried to pull a Jay-Z and film our entire Difficult Conversations video series in one take, but unfortunately we…
The Secret Ingredient to Innovation
Hello, and welcome to summer! The trees are frolicking, the animals are shining, the sun is clear and fully chlorinated,…
Here’s How a Great Hotel Treats Its Meeting Planners
In my ten years as a keynote speaker, I’ve spoken at hundreds of conferences and stayed in hundreds of hotels.…
3 Surefire Tactics That Will Drive Your Customers Crazy!
Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – and they’re no…