The Five Q’s of Killer Customer Service
October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well. Why…
For Speaking Inquiries, Contact Donna Buttice
October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well. Why…
I make my living as a keynote speaker. I’m also just planned a wedding (Ok, let’s be real, I lovingly…
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There are all kinds of jobs in the world. Some are fairly easy (pet psychologist comes to mind, as does…
It’s my job to make “professional development education” an entertaining thing to think about. Most people thought it was impossible,…
I’ve been to hundreds of corporate events and forgotten about most of them. So what makes a corporate event memorable?…
A recent study by The Society for Personality and Social Psychology suggests that people who listen to bass-heavy music immediately…
Hello blog readers! Jeff Havens here! Amanda has a fun story to tell so I’m handing the blog over to…
I lied to my brother once (and only once, mind you, partially because I’m a great person but mostly because…
I know you love your kids. Most of you probably even like their company, too. Some of the things they…