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The holiday season is here, and that means you’re going to fight with your relatives. Not intentionally, of course, but some of them are really annoying, and it will eventually be impossible to ignore their annoyingness forever. We all get into arguments with others. It usually happens because other people are just being stubborn by refusing…
Change management is a topic I discuss quite often in my keynotes so when I saw an article about Nintendo and their stance on mobile gaming, I thought this was a good opportunity to share my point of view. Enjoy!
Hi all. That this article needs to be written makes me sad, but it’s the truth. I was in Wichita, Kansas recently, which you might be surprised to learn is the airplane manufacturing capital of the world. The Wichita airport would fit rather cozily into most suburban backyards, but Cessna, Lear, Airbus, and Boeing all…
Costco has really gone out on a limb with their plan to close on Thanksgiving day to allow their employees to spend time with their families. I’m not sure if they’re crazy or not, but I’ll give you my opinion in this short video!
Hey guys. You know how you sometimes are assigned a 5-page paper for a class, and instead of actually writing five pages you write three pages and then play with the font size, spacing, margins, and whatever else you can think of until you have a sentence and a half on that critical fifth…
Jeff Havens describes, in his backwards way, how to avoid absolute statements during your conflicts. The overwhelming majority of conflicts are the result of mutual miscommunication. When it comes to conflict resolution, very rarely is one side completely right and the other completely wrong.
When choosing your words for any marketing campaign, it’s a good idea to consider that things can be taken the wrong way – like they did when I came across a news story mentioning that Panera Bread would be only using ‘clean ingredients’ from now on.