Horrible Customer Service 101: The Automated Menu
Perhaps one of the greatest inventions of the twentieth century, right behind the flush toilet, is the telephone. And one…
Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, contact Donna Buttice at Platinum Speakers Agency at 630.330.7533.
Sexual Harassment- The Only Thing You Need to Know
That’s right, my boorish partisan, keep your hands to yourself and don’t make extended eye contact. Today I bring to…
The Golden Wings of Gossip
I will be perfectly honest. Gossip drives the workplace. Even if you don’t actively participate in it, it is all…
Lightening Your Workload: Self-Appraisals
At some point in your middle-management career, you’ll be given the arduous task of keeping up with how your team…