As 2022 draws to a close, there are two issues that seem to have completely dominated the year – supply chain, and labor shortage. Those have been the two key drivers at pretty much every conference I have attended this year. Fixing the supply chain is beyond my ability. But dealing with our persistent labor…
At its most basic, effective leadership consists of two key components. One of them is the human element – that’s the part where you’re showing and telling the people who work for you that you’re glad they’re there. This is the piece of leadership that gets the most attention, because there are an endless number…
One of the things I’ve always enjoyed about my job is the opportunity to meet people living in places I would otherwise probably never go, doing things I know almost nothing about. It’s given me a chance to see a much broader cross-section of the world than I think most jobs allow for, and my…
Recently my wife and I were in Barcelona, visiting her family and 87 of their closest friends. (Not quite, but there were a lot of people.) We were outside, it was a beautiful day, and it was time to decide where to have dinner. The only thing everyone agreed on was that we wanted to…
When I was a kid, I wanted to be an astronaut. I also wanted to be a builder (which was my Lego-inspired term for ‘construction worker’), and I also wanted to dig up dinosaurs. I have done none of those things, and it’s perfectly OK. I chose a different path, and I’m happy with it. …
Recently somebody got mad at me for something they shouldn’t have. That’s not just my opinion, either; they even agreed with me that they were mad about something else and took their anger out on me. However, they didn’t apologize for getting mad at me when they shouldn’t have. And it’s bugging me. It’s still…
So it’s a new year, which means it’s time to do something different. At least that’s what everyone else seems to think. So half the world has just joined a gym, or bought some language-learning program, or maybe signed up for those piano lessons they’re constantly putting off, and this is going to be the…
Everybody’s heard of the power of positive thinking – and if you’re like me, then the phrase is vaguely annoying. “So I’m just supposed to think happy thoughts and everything will magically work out?” That’s kind of how it’s presented, but life doesn’t exactly work that way. For example, I once had a happy thought…
By now you’ve heard the news – everyone is quitting every job everywhere. Nobody is actually employed anymore, and the great engine that runs our global society is grinding to a shuddering halt. In fact, it’s probably a good time to start stocking up again on toilet paper. Chances are the people who make it…
My wife is from Spain, and ever since I met her I have been fond of saying that the best way to live is somewhere between the American way and Spanish way. I’m pretty sure that statement could be applied more broadly as well – somewhere between my way and your way is the best…