The Compliment Sandwich
Here is a sure fire leadership technique to make certain that nobody listens to your constructive criticism – the compliment sandwich!! Want more helpful and hilarious videos? Subscribe to my YouTube Channel!
Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, contact Donna Buttice at Platinum Speakers Agency at 630.330.7533.
The Five Q’s of Killer Customer Service
October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well. Why Qs? Because it’s a fun letter to write, and it gets so little attention on my keyboard. There it sits, lonely and desperate for love, way up there in the upper left where my pinky…
5 Signs You Were Meant to Be a Meeting Planner
I make my living as a keynote speaker. I’m also just planned a wedding (Ok, let’s be real, I lovingly approved all of my wife’s fabulous choices), so I can say with some authority that I am way happier standing on the stage than I am trying to organize a major event. Did you know…
Corporate Misadventures- Reinvest vs Tank
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6 Hard Jobs That Are Easier Than Being an Administrative Professional
There are all kinds of jobs in the world. Some are fairly easy (pet psychologist comes to mind, as does standing on a street corner holding a giant “We Buy Gold” or “Our Pizza Is Crazy Cheap!” sign), and some are more difficult (like the White House press secretary, whose whole job is to say…
The 6 Levels of Fun at Work
It’s my job to make “professional development education” an entertaining thing to think about. Most people thought it was impossible, but then they also told me it would be impossible to squeeze my 13-year-old self into my locker in 7th grade. I proved them wrong there (which also proved that I was an idiot and…
3 Tips for Meeting Professionals To Make Your Next Corporate Event Memorable
I’ve been to hundreds of corporate events and forgotten about most of them. So what makes a corporate event memorable? Watch this video for tips on how to make your event so memorable, your attendees will tell their grandchildren about it while they’re cruising in their hovercrafts of the future. Want more helpful and hilarious…
5 Things To Do Before An Interview That Will Get You Hired
A recent study by The Society for Personality and Social Psychology suggests that people who listen to bass-heavy music immediately before going in for a job interview (such as 50 Cent, who is explicitly cited in the study) are more likely to feel confident and powerful during the interview. Until now I’d always suspected that…
10 Great Ways to Pay It Forward
Hello blog readers! Jeff Havens here! Amanda has a fun story to tell so I’m handing the blog over to her so she can share 10 easy ways to pay it forward, enjoy! A few weeks ago I was having a crappy morning. My 11-year-old dog has become unexpectedly ill in the kind of way…