The Compliment Sandwich
Here is a sure fire leadership technique to make certain that nobody listens to your constructive criticism – the compliment…
Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, contact Donna Buttice at Platinum Speakers Agency at 630.330.7533.
The Five Q’s of Killer Customer Service
October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well. Why…
5 Signs You Were Meant to Be a Meeting Planner
I make my living as a keynote speaker. I’m also just planned a wedding (Ok, let’s be real, I lovingly…
Corporate Misadventures- Reinvest vs Tank
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6 Hard Jobs That Are Easier Than Being an Administrative Professional
There are all kinds of jobs in the world. Some are fairly easy (pet psychologist comes to mind, as does…
The 6 Levels of Fun at Work
It’s my job to make “professional development education” an entertaining thing to think about. Most people thought it was impossible,…
3 Tips for Meeting Professionals To Make Your Next Corporate Event Memorable
I’ve been to hundreds of corporate events and forgotten about most of them. So what makes a corporate event memorable?…
5 Things To Do Before An Interview That Will Get You Hired
A recent study by The Society for Personality and Social Psychology suggests that people who listen to bass-heavy music immediately…
10 Great Ways to Pay It Forward
Hello blog readers! Jeff Havens here! Amanda has a fun story to tell so I’m handing the blog over to…
If You’re Going to Lie On Your Resume, At Least Be More Creative Than These People
I lied to my brother once (and only once, mind you, partially because I’m a great person but mostly because…