How to Become An Economist
I put this video together three years ago just for fun and it’s amazing how the message is still as timely as it was when we filmed it! Video below…
7 Reasons Your Employees Don’t Respect You!
First off, I’m sorry nobody respects you. It’s bad enough to need employees in the first place, since all they seem to do is ask for money you would much rather spend on nicer things for yourself. But to have to deal with that and their lack of respect is really more than any human…
How to Achieve Work-Life Imbalance!
By now everyone on the planet has officially shared their opinion about the issue of work-life balance. Everybody seems to be trying to find a work-life solution that will afford them happiness. But happiness is hard, and how exactly would you define ‘happiness’? Aristotle wrote a whole book on the subject, and I barely understand…
15 Truths That Apply To ALL Generations
Based on the articles being published today, the generational war has finally whittled itself down into a workable dichotomy. It used to be that we waxed rhapsodic about the nuances of our nation’s four generations, each one a special snowflake of unique skills and talents. But now we’ve finally narrowed it down into the only…
Can a Keynote be Funny AND Useful?
If you’ve seen Jeff speak before, then you know that his rapid-fire combination of high caliber education and world class entertainment is wonderfully effective. But maybe you’re not the only decision maker, and everyone else on the committee is going to need some convincing. Unfortunately, experience has taught a lot of people to think that…
Corporate Misadventures: Retirement
Want to see more Corporate Misadventures? Click here!
6 Ways to Make The Prospect of Retirement Significantly Less Terrifying
Recently Kobe Bryant admitted that he was scared of retiring from professional basketball. I think he’ll end up being OK since he has enough money to buy a small country, and commissioning statues of yourself to display in village squares can keep you occupied for a while. But I’ll admit, if I were suddenly in…
Marriott Fined $600K for Blocking WiFi
Marriott hotels was recently fined $600K for blocking its guest’s wifi access. Jeff dissects this news story and offers up some customer service tips to the high-end hotel industry. Want more helpful and hilarious videos? Subscribe to my YouTube Channel!
And You Thought Business Casual Couldn’t Get Any Worse: The One Piece Business Suit
So here’s a new one. A recent Business Insider article introduced us to Jesse Herzog, an aspiring fashion designer who has bequeathed to the world the Suitsy, a one-piece business suit. You read that right. It’s a business suit, and it’s all one piece, like really fancy pajamas. You slip into the Suitsy exactly like…
The Five Q’s of Killer Customer Service
October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well. Why Qs? Because it’s a fun letter to write, and it gets so little attention on my keyboard. There it sits, lonely and desperate for love, way up there in the upper left where my pinky…