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Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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For Speaking Inquiries, Contact Donna Buttice

630.330.7533

For Speaking Inquiries, Contact Donna Buttice

630.330.7533

Daily Archives: April 29, 2010

Horrible Customer Service 101: The Automated Menu

UncategorizedBy Jeff HavensApril 29, 20102 Comments

Perhaps one of the greatest inventions of the twentieth century, right behind the flush toilet, is the telephone. And one of the greatest inventions designed to negate any usefulness the telephone might once have had in connecting you in any meaningful way to a business is the automated menu. I will assume that you have…

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Jeff Havens | Keynote Speaker | Leadership Keynote Speaker
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      • Consumer Goods and Retail Services
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For Speaking Inquiries, Contact Donna Buttice

630.330.7533