Do Apologies Really Matter?
Recently somebody got mad at me for something they shouldn’t have. That’s not just my opinion, either; they even agreed…
Merry Christmas From Jeff Havens and Friends! (For Real This Time!)
Now that it really is Christmas and not December 23rd, Merry Christmas to all and to all some good laughs!…
4 Internet Marketing Tactics To Make Your Traffic Go Away!
If you’re even halfway smart – and you must be since you’ve chosen to read this – you’re spending some…
Customers Are Not Illegal (Yet!) So Annoy Them Until They Go Away!
Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – and there’s no…
Ye Olde Keynote Speaker
It is impossible to tell you how excited I am to be writing about today’s post. You see, every year…
Jargon Time!
Hello everyone! I’m in a pretty good mood today. I’m in Durango, Colorado, about to present at the college here,…
Thoughts on Diversity
Hello again, and welcome to another Martin Luther King Day. Today we honor one of America’s most impressive orators, a…
How to Keep New Potential Members out of Your Association!
Hello everyone! I’m getting ready to head yet again to another conference, filled with association members who will most likely…
My Last New Year’s Post Ever!!!
Hello, and Happy New Year! By now you should have already seen my super awesome New Year’s video (if not,…
The Tyrant’s New Year’s Resolutions!
Hello, eager readers, and happy merry holidaytime. In honor of the upcoming new year, many of us will make resolutions…