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Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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For Booking Inquiries, Contact Donna Buttice

630.330.7533
  • Keynotes
    • Innovation
    • Customer Experience
    • Generational Differences
    • Leadership
    • ALL KEYNOTE VIDEOS
  • Video Training
    • Preview Video Courses
    • Member Login
    • Member Homepage
  • Meeting Planners
  • Blog
  • About Jeff
    • About Jeff / Bio
    • Industries
      • Agricultural
      • Associations and Conferences
      • Automotive and Manufacturing
      • Business Growth
      • Consumer Goods and Retail Services
      • Education
      • Financial
      • Government and Social Services
      • Healthcare
      • Human Resources
      • Insurance and Legal
      • Media and Entertainment
      • Real Estate
      • Technology
      • Travel and Hospitality
      • Utilities
    • Topics
      • Customer Service
      • Generational Differences
      • Innovation
      • Leadership
      • Motivation
    • Newsletter Signup!
    • Books
    • Testimonials
  • Contact

Category Archives: News and Updates

Workplace Safety: How to Use A Ladder for Maximum Catastrophe!

News and UpdatesBy Jeff HavensOctober 2, 2012Leave a comment

Hello, everyone!  I’m typing this entire blog post with only one finger today, because my other nine have been heavily bandaged during a freak towel-folding accident I suffered last night.  And it occurred to me that I have never yet discussed workplace safety.So here we go! As you know, workplaces are annoyingly safe.  Very rarely…

Customers Are Not Illegal (Yet!) So Annoy Them Until They Go Away!

News and Updates, UncategorizedBy Jeff HavensSeptember 25, 2012Leave a comment

Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – ­and there’s no telling if they washed their hands the last time they went to the bathroom. Customers are gross. They should be illegal. But unfortunately they’re not illegal. There’s an election coming up, and I’m hoping to…

A Lesson From The Sweetest Town in the USA: Stick With Your Core Message

News and UpdatesBy Jeff HavensSeptember 11, 2012Leave a comment

Greetings from Pennsylvania! Today I am in the land of Hershey, a town which really does smell like chocolate. They gave me a Hershey bar when I checked in, and the lampposts in the town are capped with replica Hershey kisses. The cobblestone streets are made out of Reese’s Pieces, the grocery stores only sell…

Exciting things coming soon!

News and UpdatesBy Jeff HavensMay 21, 2012Leave a comment

Hello my loyal readers! Apologies for being absent for so long.  If I were your long-distance boyfriend, you would have probably broken up with me by now.  I’m sorry for being such a bad person. However, like all people who stop calling for too long, I have a good excuse.  We have been working on…

How to Dress Like a Complete and Utter Failure!

News and UpdatesBy Jeff HavensMarch 26, 2012Leave a comment

Hello peoples!  I am writing to you today from my living room.  I’m wearing frayed slippers, plaid flannel pajama pants, the same T-shirt I was wearing yesterday (and which spent the night crumpled up on the floor beside my bed), and a plaid flannel shirt over top of that.  Do my two plaids match?  Not…

Delightful Ways to Destroy the Morale of Your Salespeople

News and UpdatesBy Jeff HavensMarch 16, 20122 Comments

You know, I like to think of myself as a creative person.  I don’t want to brag or anything, but I made quite the impressive collection of pinch pots when I was in elementary school; one of them was so incredible, in fact, that I should really refer to it as a pinch jug.  So…

Adorable Ways to Fail at an Office Romance!

News and UpdatesBy Jeff HavensFebruary 27, 2012Leave a comment

Hello, devoted readers!  I’m writing today from Wichita, Kansas, which I learned yesterday is the airplane manufacturing capital of the world.  You wouldn’t know it to look at the airport, since it would fit rather cozily into most suburban backyards, but Cessna, Lear, Airbus, and Boeing all have manufacturing facilities in the city.  I learned…

Making the Least Out of Your Meetings!

News and UpdatesBy Jeff HavensFebruary 20, 2012Leave a comment

Hello everyone!  I’ve just come back from a meeting that literally made me want to rip my own ears off.  If there had been a window in the subterranean dungeon we were sitting in, I would have flung myself through it and fallen peacefully into a row of thorny bushes (side note: why does anybody…

Playful Ways to Annoy Your Customers!

News and UpdatesBy Jeff HavensFebruary 13, 20123 Comments

Hello, aspiring shopkeepers (that’s a more entertaining word than ‘business owners,’ so I’m going with it).  As the occasional shop patron, I have noticed a handful of amusing tricks that some vendors are using to frustrate their customers.  In some cases, these tactics are so successful that you can actually prevent people from buying things…

Happy New Year!

News and UpdatesBy Jeff HavensJanuary 2, 2012Leave a comment

I hope you all had a happy and and prosperous 2011. Here I offer up some business resolutions for this year!

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