How To Lose a Fortune with Bitcoins and Other Crazy Ideas
By now there’s a good chance that you’ve heard of Bitcoins. If you haven’t, Bitcoins are fake money that some…
Quick and Easy Ways to Ensure That Nobody Cares About Your Opinion
By now I’m sure you’re familiar with the Princeton mom, the woman who wrote a letter addressed to Princeton’s female…
Three Quick Ways to Add Stress and Unpleasantness to Your Life!
Did you know that April is Stress Awareness Month? I didn’t. Personally I think it’s hilarious that they would even…
Happy-Sounding Words to Make You Happy
Well, I’ve been saying it for years, and now it’s finally official – moist is the most disgusting word in…
How NOT To Find A Job After College!
The graduation season is approaching. Right now, millions of college seniors are preparing themselves for the biggest life transition since…
The Best (Worst?) Customer Service Tips and Tricks from Jeff Havens
In honor of my favorite conference of the year*, the Contact Center Conference, I’ve put together my favorite blog posts…
How To Stifle Your Own Creativty and Be Useless In General!
No idea what to write today. My brain is like a blank canvas – not the kind that you paint…
Terrible Tips for Professional Meeting Planners!
Hello! This morning I am going to be speaking to about 600 people at the Restaurant Facility Management Association, and…
Workplace Ethics Advice From the Most Ethical Person Alive
As of today, I now have a framed certificate on my wall proclaiming me the Most Ethical Person Alive. I…
My Hilariously Bad Trip Through Customs!
I captured this rare photo of Canadians in their traditional garb. Canada. Oh, how I want to love you! I…