My wife and I got into an argument this weekend about how we should be spending time with our son. Sounds like fun, right? That sentence might have conjured up images of wild shouting, doors slamming, and the hours of frosty silence that often follow heated arguments. And with good reason, since all of that…
For the past eight years, I have delivered a leadership presentation called Unleash Your Inner Tyrant! at conferences across 48 states, 7 Canadian provinces, and six Latin American countries. In that presentation, I pretend to encourage my audience to engage in all kinds of terrible leadership practices – outsourcing blame, avoiding contact with employees, making…
So in a nutshell, here’s how every funny person is born:
The holiday season is here, and that means you’re going to fight with your relatives. Not intentionally, of course, but some of them are really annoying, and it will eventually be impossible to ignore their annoyingness forever. We all get into arguments with others. It usually happens because other people are just being stubborn by refusing…
Jeff Havens describes, in his backwards way, how to avoid absolute statements during your conflicts. The overwhelming majority of conflicts are the result of mutual miscommunication. When it comes to conflict resolution, very rarely is one side completely right and the other completely wrong.