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Jeff Havens | Keynote Speaker | Leadership Keynote Speaker
Leadership | Generational Issues | Entertaining
Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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For Speaking Inquiries, Contact Donna Buttice

630.330.7533
  • Keynotes
    • Innovation
    • Customer Experience
    • Generational Differences
    • Leadership
    • Change Management
    • ALL KEYNOTE VIDEOS
  • Video Training
    • Preview Video Courses
    • Member Login
    • Member Homepage
  • Meeting Planners
  • Blog
  • About Jeff
    • About Jeff / Bio
    • Industries
      • Agricultural
      • Associations and Conferences
      • Automotive and Manufacturing
      • Business Growth
      • Consumer Goods and Retail Services
      • Education
      • Financial
      • Government and Social Services
      • Healthcare
      • Human Resources
      • Insurance and Legal
      • Media and Entertainment
      • Real Estate
      • Technology
      • Travel and Hospitality
      • Utilities
    • Topics
      • Customer Service
      • Generational Differences
      • Innovation
      • Leadership
      • Motivation
    • Newsletter Signup!
    • Books
  • Contact

All Posts

6 Ways to Make The Prospect of Retirement Significantly Less Terrifying

News and UpdatesBy Jeff HavensOctober 20, 2014Leave a comment

Recently Kobe Bryant admitted that he was scared of retiring from professional basketball.  I think he’ll end up being OK since he has enough money to buy a small country, and commissioning statues of yourself to display in village squares can keep you occupied for a while.  But I’ll admit, if I were suddenly in…

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Friday Photo: Helpful Canadian Travel Tip

Travel PhotosBy Jeff HavensOctober 17, 2014Leave a comment
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Marriott Fined $600K for Blocking WiFi

News and UpdatesBy Jeff HavensOctober 15, 2014Leave a comment

Marriott hotels was recently fined $600K for blocking its guest’s wifi access. Jeff dissects this news story and offers up some customer service tips to the high-end hotel industry. Want more helpful and hilarious videos? Subscribe to my YouTube Channel! 

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And You Thought Business Casual Couldn’t Get Any Worse: The One Piece Business Suit

News and UpdatesBy Jeff HavensOctober 13, 2014Leave a comment

So here’s a new one.  A recent Business Insider article introduced us to Jesse Herzog, an aspiring fashion designer who has bequeathed to the world the Suitsy, a one-piece business suit.  You read that right.  It’s a business suit, and it’s all one piece, like really fancy pajamas.  You slip into the Suitsy exactly like…

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What Voicemail Messages Really Mean

infographicsBy Jeff HavensOctober 10, 2014Leave a comment
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The Compliment Sandwich

LeadershipBy Jeff HavensOctober 8, 2014Leave a comment

Here is a sure fire leadership technique to make certain that nobody listens to your constructive criticism – the compliment sandwich!! Want more helpful and hilarious videos? Subscribe to my YouTube Channel! 

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The Five Q’s of Killer Customer Service

News and UpdatesBy Jeff HavensOctober 6, 2014Leave a comment

October 6-10 is National Customer Service Week, so I thought I’d write something about how to do it well.  Why Qs?  Because it’s a fun letter to write, and it gets so little attention on my keyboard.  There it sits, lonely and desperate for love, way up there in the upper left where my pinky…

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5 Signs You Were Meant to Be a Meeting Planner

News and UpdatesBy Jeff HavensSeptember 29, 2014Leave a comment

I make my living as a keynote speaker.  I’m also just planned a wedding (Ok, let’s be real, I lovingly approved all of my wife’s fabulous choices), so I can say with some authority that I am way happier standing on the stage than I am trying to organize a major event.  Did you know…

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Corporate Misadventures- Reinvest vs Tank

News and UpdatesBy Jeff HavensSeptember 26, 2014Leave a comment

  Want to see more Corporate Misadventures? Click here!

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6 Hard Jobs That Are Easier Than Being an Administrative Professional

News and UpdatesBy Jeff HavensSeptember 22, 2014Leave a comment

There are all kinds of jobs in the world.  Some are fairly easy (pet psychologist comes to mind, as does standing on a street corner holding a giant “We Buy Gold” or “Our Pizza Is Crazy Cheap!” sign), and some are more difficult (like the White House press secretary, whose whole job is to say…

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Donna Buttice
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donna@platinumspeakersagency.com
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