Jeff Havens Conflict Resolution

How to Deal With Yellers, Screamers, and Other Unproductive Arguers

For the past eight years, I have delivered a leadership presentation called Unleash Your Inner Tyrant! at conferences across 48 states, 7 Canadian provinces, and six Latin American countries. In that presentation, I pretend to encourage my audience to engage in all kinds of terrible leadership practices – outsourcing blame, avoiding contact with employees, making…

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