Designed for banking professionals and other financial services sectors, our Financial Services Business Skills series will help you and your team communicate more effectively, address problems with confidence and ease, and deliver top-notch customer service. And, since watching most training videos about finance is about as much fun as eating chalk, we’ve made these as entertaining as they are educational. Kale fights, meteor strikes, petty theft – and that’s just a taste of what’s to come. So sit back and enjoy learning how to become the best financial services professional you can be!

Learning Objectives:

• Effective cross-selling techniques that won’t lead to massive lawsuits and Congressional hearings!
• How to handle difficult conversations with colleagues and customers alike
• What to do when things go wrong
• How to act, dress, and talk in a professional manner
• At least two more useful things!

What You’ll Receive:

• 7 videos (approx. 28 minutes total)
• Quiz questions for each video!