Thank you for signing up to receive Jeff’s email updates!  As a thank you, Jeff wrote a special e-book just for you, which you can download below.  In addition to this e-book Jeff’s email updates will include all kinds of articles, observations, anecdotes, and statistics designed to help you improve your leadership, customer service, employee engagement, change management, and other elements of your business.  Sometimes he’ll talk about what you should do, but more often I’ll be talking about what you shouldn’t do, because that’s waaaay more entertaining.  So get ready to laugh.  But be warned: if you’re not careful, you might accidentally learn something!  If you got to this page without signing up for Jeff’s email updates, that’s ok, but you’ll be much happier if you sign up!  Click here to sign up for FREE!


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If you use an iPad, or other similar e-book reader, download this version to your computer and add to your e-book reader Library. If you don’t have an e-book reader and want to try one, click here to download Adobe Digital Editions for free!



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