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Jeff Havens | Keynote Speaker | Leadership Keynote Speaker
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Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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For Speaking Inquiries, Contact Donna Buttice

630.330.7533
  • Keynotes
    • Innovation
    • Customer Experience
    • Generational Differences
    • Leadership
    • Change Management
    • ALL KEYNOTE VIDEOS
  • Video Training
    • Preview Video Courses
    • Member Login
    • Member Homepage
  • Meeting Planners
  • Blog
  • About Jeff
    • About Jeff / Bio
    • Industries
      • Agricultural
      • Associations and Conferences
      • Automotive and Manufacturing
      • Business Growth
      • Consumer Goods and Retail Services
      • Education
      • Financial
      • Government and Social Services
      • Healthcare
      • Human Resources
      • Insurance and Legal
      • Media and Entertainment
      • Real Estate
      • Technology
      • Travel and Hospitality
      • Utilities
    • Topics
      • Customer Service
      • Generational Differences
      • Innovation
      • Leadership
      • Motivation
    • Newsletter Signup!
    • Books
  • Contact

All Posts

Delightful Ways to Destroy the Morale of Your Salespeople

News and UpdatesBy Jeff HavensMarch 16, 20122 Comments

You know, I like to think of myself as a creative person.  I don’t want to brag or anything, but I made quite the impressive collection of pinch pots when I was in elementary school; one of them was so incredible, in fact, that I should really refer to it as a pinch jug.  So…

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Adorable Ways to Fail at an Office Romance!

News and UpdatesBy Jeff HavensFebruary 27, 2012Leave a comment

Hello, devoted readers!  I’m writing today from Wichita, Kansas, which I learned yesterday is the airplane manufacturing capital of the world.  You wouldn’t know it to look at the airport, since it would fit rather cozily into most suburban backyards, but Cessna, Lear, Airbus, and Boeing all have manufacturing facilities in the city.  I learned…

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Making the Least Out of Your Meetings!

News and UpdatesBy Jeff HavensFebruary 20, 2012Leave a comment

Hello everyone!  I’ve just come back from a meeting that literally made me want to rip my own ears off.  If there had been a window in the subterranean dungeon we were sitting in, I would have flung myself through it and fallen peacefully into a row of thorny bushes (side note: why does anybody…

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Playful Ways to Annoy Your Customers!

News and UpdatesBy Jeff HavensFebruary 13, 20123 Comments

Hello, aspiring shopkeepers (that’s a more entertaining word than ‘business owners,’ so I’m going with it).  As the occasional shop patron, I have noticed a handful of amusing tricks that some vendors are using to frustrate their customers.  In some cases, these tactics are so successful that you can actually prevent people from buying things…

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Jargon Time!

UncategorizedBy Jeff HavensJanuary 30, 2012Leave a comment

Hello everyone!  I’m in a pretty good mood today.  I’m in Durango, Colorado, about to present at the college here, but I got in early enough to go skiing for half a day.  It’s gorgeous, and my life seems to be heading in a happy direction.  Which of course bodes ill for this post, since…

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Thoughts on Diversity

UncategorizedBy Jeff HavensJanuary 16, 2012Leave a comment

Hello again, and welcome to another Martin Luther King Day.  Today we honor one of America’s most impressive orators, a man who helped usher in the most sweeping social change in the United States since the Civil War.  The civil rights’ movement of the 1960s would probably not have accomplished as many things or commanded…

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How to Keep New Potential Members out of Your Association!

UncategorizedBy Jeff HavensJanuary 9, 2012Leave a comment

Hello everyone!  I’m getting ready to head yet again to another conference, filled with association members who will most likely try and persuade me to join their group.  Maybe I will.  Perhaps I’ll stage an impressive coup and install myself as Association Dictator For Life, then wage a vicious purge against all of the members…

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My Last New Year’s Post Ever!!!

UncategorizedBy Jeff HavensJanuary 5, 2012Leave a comment

Hello, and Happy New Year!  By now you should have already seen my super awesome New Year’s video (if not, click http://www.jeffhavens.com/?p=464), and so you should already have a few good ideas about how to gear up for the year to make 2012 one of your most successful ever. However, you should also be aware…

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Happy New Year!

News and UpdatesBy Jeff HavensJanuary 2, 2012Leave a comment

I hope you all had a happy and and prosperous 2011. Here I offer up some business resolutions for this year!

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Merry Christmas!

News and UpdatesBy Jeff HavensDecember 29, 2011Leave a comment

Some holiday greetings!

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