Happy-Sounding Words to Make You Happy
Well, I’ve been saying it for years, and now it’s finally official – moist is the most disgusting word in…
DetailsHow NOT To Find A Job After College!
The graduation season is approaching. Right now, millions of college seniors are preparing themselves for the biggest life transition since…
DetailsThe Best (Worst?) Customer Service Tips and Tricks from Jeff Havens
In honor of my favorite conference of the year*, the Contact Center Conference, I’ve put together my favorite blog posts…
DetailsHow To Stifle Your Own Creativty and Be Useless In General!
No idea what to write today. My brain is like a blank canvas – not the kind that you paint…
DetailsTerrible Tips for Professional Meeting Planners!
Hello! This morning I am going to be speaking to about 600 people at the Restaurant Facility Management Association, and…
DetailsWorkplace Ethics Advice From the Most Ethical Person Alive
As of today, I now have a framed certificate on my wall proclaiming me the Most Ethical Person Alive. I…
DetailsMy Hilariously Bad Trip Through Customs!
Canada. Oh, how I want to love you! I was in Toronto last week at Humber College, uncrapifying the crap…
DetailsHow NOT to Make a Decision!
Decisions. Our life is full of them, and that’s why our lives are often very annoying. I don’t remember ever…
DetailsHow To Make Someone’s Day In Five Minutes or Less!
So one of the nicest things ever happened to me last week, and I’ve been saving it for this week…
DetailsInterview Tip- How Not To Answer A Common Interview Question!
It’s video Thursday! Here’s part two in our series about interviews. Watch right now to find out how NOT to…
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