In my ten years as a keynote speaker, I’ve spoken at hundreds of conferences and stayed in hundreds of hotels. As with anything any of us have done hundreds of times, many of those hotel experiences have been acceptably forgettable, neither so incredible or so awful that they merit a special place in my memory.…Details
Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – and they’re no telling if they washed their hands the last time they went to the bathroom. Customers are gross. They should be illegal.
Happy Wednesday everyone! Well, it’s at least Wednesday for me right now. The memories of the weekend have partially faded and the sorrow of the impending work week is already creeping in. However, the good news is the gleaming light of another weekend will approach soon enough – sometime around Thursday if history repeats itself.
Hello everyone! It’s springtime again, a glorious season of mud and frolicking animals and grilling out and farmer tans and depressed ski bums and all the things that make spring so magical and glorious. I’m actually writing this article while wearing a bunny costume, which is the Spring-iest thing I own. (Why do I own…Details
Episode 2 from our new Difficult Conversations series! This video discusses how to approach a colleague or employee whose odor has become distracting to the rest of his/her team. The “how to screw this up” part of the video is flat-out hilarious, but you’ll also get a solid understanding of how to phrase your side…Details
Many of you know because of my last post that my wife and I recently went to Bolivia for 10 days to visit her sister, who is volunteering for a year in Potosi. If you haven’t heard of it, that’s because you’re normal – I couldn’t have named a single Bolivian town before we started…Details
Many of you know that I recently took a trip to Bolivia with my wife and her family. It was an amazing trip and a place I never thought I’d visit. One of the coolest places we visited was Salar de Uyuni, which is the largest salt flats in the world located near the crest…Details
By now everyone on the planet has officially shared their opinion about the issue of work-life balance. Everybody seems to be trying to find a work-life solution that will afford them happiness. But happiness is hard, and how exactly would you define ‘happiness’? Aristotle wrote a whole book on the subject, and I barely understand…Details
Based on the articles being published today, the generational war has finally whittled itself down into a workable dichotomy. It used to be that we waxed rhapsodic about the nuances of our nation’s four generations, each one a special snowflake of unique skills and talents. But now we’ve finally narrowed it down into the only…Details
Victory is mine! After six months of living in Old Mexico, I am finally moving back home. Texas is a magical place – I saw a pterodactyl for one thing, and I even attended my first rodeo, which is where I learned that I know absolutely nothing about ranching. My wife is coming back with…Details