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Jeff Havens | Keynote Speaker | Leadership Keynote SpeakerJeff Havens | Keynote Speaker | Leadership Keynote Speaker
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For Speaking Inquiries, Contact Donna Buttice

630.330.7533
  • Keynotes
    • Innovation
    • Leadership
    • Generational Differences
    • Change Management
  • About Jeff
    • About Jeff / Bio
    • Blog
    • Industries
      • Agricultural
      • Associations and Conferences
      • Automotive and Manufacturing
      • Business Growth
      • Education
      • Financial
      • Government and Social Services
      • Healthcare
      • Human Resources
      • Insurance and Legal
      • Media and Entertainment
      • Real Estate
      • Retail
      • Technology
      • Travel and Hospitality
      • Utilities
    • Topics
      • Business Growth
      • Change Management
      • Customer Service
      • Employee Engagement
      • Generational Differences
      • Innovation
      • Leadership
      • Motivation
    • Video Training
    • Newsletter Signup!
  • Meeting Planners
  • Check Jeff’s Availability

Tag Archives: customers

Jeff Havens Customer Service Article

The Customer Is Always Annoying

Customer ServiceBy Jeff HavensJuly 18, 2016Leave a comment

Wow!  Today is an awesome day to have no idea what I was going to write until 10 minutes ago.  When I woke up this morning I had absolutely no useful thoughts.  I couldn’t even decide what I wanted to eat for breakfast; I merely stared at my various boxes of cereal, trying to remember…

Open Communication Is Overrated: How To Close The Door For Good!

News and UpdatesBy Jeff HavensOctober 23, 2012Leave a comment

So I went to a wedding in Houston this weekend, which for those of you who have never been is approximately 4 billion miles wide.  Seriously, if you live on the west side of Houston and you want to have dinner with your friends on the east side, you’d better start driving right after lunch.…

Customers Are Not Illegal (Yet!) So Annoy Them Until They Go Away!

News and Updates, UncategorizedBy Jeff HavensSeptember 25, 2012Leave a comment

Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – ­and there’s no telling if they washed their hands the last time they went to the bathroom. Customers are gross. They should be illegal. But unfortunately they’re not illegal. There’s an election coming up, and I’m hoping to…

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